DATA PROTECTION
Data protection is a matter of trust and your trust is precious to us. We respect your personality and your private sphere. Likewise, we seek to guarantee the protection of your personal data and their processing in accordance with legal requirements. This Data Protection Declaration describes what data will be collected on our website, which of these data will be processed and used, and in what way, as well as who you should contact with any questions in this regard. The Statement also covers previously collected and stored personal data that we may link and process with future information. By accepting the new Statement, you authorize us to process your personal data in accordance with data protection law.

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1. COMPETENT ORGAN
You can contact the competent body at any time for any questions relating to your personal data by email: contact@fashion-art-gallery.ch

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2. COLLECTION, PROCESSING AND USE OF PERSONAL DATA
Personal data is any direct or indirect information allowing a natural person to be identified. We may collect and process all or part of the following data when you use our materials and services:

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PERSONAL DATA

• surname

• first name

• date of birth

• sex

• delivery address

• billing address

• phone number

• e-mail address

• payment data with credit card

• client number

• loyalty card number

• IP address of your computer or mobile

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3. ACQUISITION OF PERSONAL DATA
To fulfill your order, we need your exact name, address, payment details, and email address. We use your email address for your identification (customer login) as well as to confirm receipt of your order and its shipment and to communicate with you.
We collect, process, and store personal data for one or more reasons listed below:

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4. DATA PROCESSING
We process your personal data for one or more purposes listed below:

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IN LINK TO OUR PRODUCT AND SERVICE OFFERINGS:

• product ordering and/or reservation process

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FOR MARKETING PURPOSES

• sending newsletters that you have consented to receive. We use the opt-in process to send emails only if you have previously expressly confirmed your subscription to our newsletters. If you no longer wish to receive newsletters in the future, you can object at any time via the unsubscribe link in each newsletter or an email notification to customer service is sufficient.

• suggestions for products that may interest you by email and/or on our sites based on your purchasing and browsing history.

• display of targeted advertising on social networks and other third-party sites.

• display of advertisements on third-party sites on products that you have already viewed or similar to products viewed on our website (advertising retargeting).

• organization of competitions on our internet pages as well as on our social networks to inform the winners (more detailed information in the conditions of participation for each competition).

• opinion polls that we use anonymously, for statistical and improvement purposes for the exclusive use of the company and which are not transmitted to third parties.

 

CUSTOMER BEHAVIOR ANALYSIS

• statistical evaluation of customer behavior based on customer data

• linking your newly collected personal data with those already collected

• record and past and current customer behavior and purchasing habits

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5. SECURE TRANSMISSION OF PERSONAL DATA TO THIRD PARTIES
Your personal data is only accessible by our employees within the strict limits necessary to carry out their tasks as well as by partners with whom we work.
The transmission of personal data is done only with our partner companies for the provision of services as set out below:

• companies providing services such as processing online payments, sending orders or information (newsletters)

• marketing partners distributing advertising content on third-party sites

• Internet service providers for website management

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Our partners process this personal information for the execution of their mission and therefore do not have the right to use it for other purposes. They are contractually obliged to process personal data exclusively within the limits of the mandate entrusted to them and according to our instructions in accordance with applicable data protection standards and laws.
We prohibit our partner companies from reselling personal information obtained within the framework of their mandate as well as from transmitting this data to third parties for marketing purposes. We require our partners to respect technical and organizational measures to guarantee the protection of personal data.
In order to comply with the laws and regulations in force, we may also transmit your personal data at the request of courts or by order of the competent authorities, or even under other legal obligations.

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6. PLACE OF STORAGE OF YOUR PERSONAL DATA
Our company is hosted on the Wix.com platform.
This host provides us with an online platform that allows us to sell our products and services.
Your data may be stored through Wix.com's data storage, databases, and general applications.
Your data is stored by them on secure servers, protected by high-quality firewalls.

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All direct payment gateways offered by Wix.com and used by our company follow the standards established by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its suppliers.

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7. COOKIES
A cookie is a small text file stored on your computer when you browse the Internet. The purpose of cookies is in particular to exchange with our system, via your browser, information relating to your navigation on our website. We use cookies to improve your online experience, to guarantee the functionality of our internet pages, to establish statistics and traffic volumes or to offer you more relevant advertising focused on your interests.

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8. TYPES OF COOKIES USED
Most of the cookies we use are deleted from your hard drive at the end of your session. Other cookies remain on your computer and thus allow us to recognize you during your next visit, thus avoiding you having to constantly enter your identifier, for example. The different types of cookies we use are:

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• Strictly necessary cookies: are essential to allow you to navigate the pages, in particular access to secure pages of the website, and thus prevent fraud.

• Analytical cookies: allow you to analyze your browsing on the site (google analytics).

• Functionality cookies: allow us to keep track of your preferences, such as your choice of language, and your wishlist.

• Advertising cookies: allow us to send you advertising of real interest to you and adapted to your preferences

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9. DELETION OF COOKIES
You are not required to accept cookies to browse our site. However, we point out that the operation of our site and our services is limited if you do not allow us to place cookies.
For more information about cookies, including what cookies have been placed on your computer or mobile device and how to manage and delete them, visit

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http://www.allaboutcookies.org/fr/

https://www.aboutcookies.org/

http://www.youronlinechoices.eu/

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10. ADVERTISING MESSAGES AND RETARGETING
For retargeting and advertising, we use the services of third parties who place cookies on our site. These are the following suppliers:
Google Inc, Mountain View, CA 94043, USA; https://policies.google.com/privacy
Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA; https://www.facebook.com/about/privacy

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11. FACEBOOK PLUG-IN (“LIKE” BUTTON)
The pages of our site contain plugins from the social network Facebook recognizable by the Facebook logo and the “Like” button. If you call up our Internet pages containing the plugin, your browser creates a direct link to the Facebook server. If you interact using the plug-ins by clicking on the “Like” button, the corresponding information will be transmitted and stored on a Facebook server. If you are logged in to your account, this information will be published on your Facebook account.
For any information regarding the purpose and scope of the collection of your data and the further processing thereof by Facebook as well as your rights regarding the protection of your privacy and your options for data deletion, we ask you to consult the data protection declaration of the service provider concerned.
 
12. CHANGES TO OUR DATA PROTECTION TERMS
Any changes we reserve the right to make to our Data Protection Terms will be noted on this page.
 
13. YOUR RIGHTS
You have the right to receive free written information about your personal data that we process. You also have the right to demand the correction of inaccurate personal data. You can also request the deletion of your personal data as long as we are not required by law and current regulations to retain some of this data. Such requests must be sent in writing to our customer service: contact@fashion-art-gallery.ch
 
14. DATA SECURITY
We use appropriate technical and organizational security measures to protect your personal data stored with us against manipulation, partial or complete loss, and against unauthorized access by third parties. Our security measures are constantly improved according to technological developments.
 
DO YOU HAVE ANY QUESTIONS?
If you wish to access, rectify, modify, or delete the personal information we have about you, we invite you to contact us at the email address:
contact@fashion-art-gallery.ch.
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Last update: 01/02/2024

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